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Asses (training needs), Design (training plans and goals), Develop (training Activities) Implementing, Evaluate (training and results)
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Specific Measurable Ambitious Realistic Timed
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- Key performance Indicators – tool used to measure performance
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• Culture, • Compensation, • Performance, • Employment, • Recruitment and selection
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employee satisfaction index, diversity role
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percentage of cost of workforce
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employee productivity rate, performance of new hire
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absenteeism rate, number of full time employees
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KPI recruitment and selection example начать обучение
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effectiveness of training, cost per hire
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Performance appraisals types: начать обучение
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- Line manager appraisal - Self-appraisal - Peer appraisal - 360 degree feedback
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Goals of performance Appraisal начать обучение
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- Achieving a goal - Motivation and feedback evaluation) - Assessing training needs - Succession planning
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Internal sources of recruitment начать обучение
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- Career paths - Replacement charts - Performance appraisal forces - Internal job adverts
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External sources of recruitment начать обучение
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- Websites - Social media (LinkedIn) - Recruitment agencies - Newspapers - Open days - Employment fairs
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JOB INTERVIEW- WASP Approach начать обучение
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• Welcome • Acquire information • Supply information • Plan
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Star technique: answering questions “tell me about” начать обучение
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• Situation • Task (what the challenges are) • Activity • Result
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process of: - Managing an organization’s HR - Developing: -Employee motivation -Behaviour -Performance
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1. HR Planning, 2. Analysing& Designing jobs, 3. Recruitment & Selection, 4. Training & Development, 5. Managing Performance & Appraisal, 6. Compensation& Benefits
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role of Stuff manager/ HR manager начать обучение
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Assist and advice line managers
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supervise o Work of subordinates, Accomplishing tasks
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Semantic - (General facts) Episodic (Personal facts)
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David Kolb stages of learning: начать обучение
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-feeling (experience), -Watching (observation) -Thinking (abstract conceptualization) -Doing (active experimentation)
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doing performing activities
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types of distance learning (non- class room) начать обучение
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- E learning - TBT technology based - WBT- Web based training - IBT -Internet based training - CBT- Computer based training
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e- learning but with the real teacher
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ready to buy on the market
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which sources of hiring are better, internal or external? начать обучение
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Internal are better because company is saving the money and employee already knows the company, external maight be better if we need someone with new energy or we dont want anyone to change the position
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